Our customers is our first priority, please find the following asking questions but Don't worry! we will help you to solve problem 24/7
Upon your successful purchase and completion of your ticket booking, within few movements, you will be directed to an order confirmation notification page which will contain an order confirmation number and detail. Plus with a few minutes of your successful purchase you will receive confirmation Email that will contain summary of your order along with E-ticket detail. Upon your successfull process and completion of your selling old items, within few movements, you will be directed to an confirmation notification page which will contain information not only your FREE Pack Labels number but also we will send you confirmation email that will contain summary of your FREE Postage label along with collection detail. We are a trusted service with over thousands customers signed up and more than 100s reviews. Your items will be secure through Courier Services and we can asured to make you happy and satisfy for no extra cost.
No, unfortunately, this isn't possible for us. As you know, the value of an item is very dependent on item quality, condition, age and demand so we must need see it in person to be able to give it a fair valuation of your item. But don't need to worry at all, if you are not satisfied with your offer, we will return your items as is free of charge back to you, so you have nothing to lose by sending them in. Note: If you would like some guidance on whether or not your items are suitable for us, please contact us on +447459905799 or send us an email at experts_team@swapcash.pk
If for any of reasons you did not receive your confirmation email by chance, we request you to please check your "junk" and/or "spam" folder. In case there is another issue, please feel free to contact our 24/7 support (+447459905799, support@swapcash.pk or LIVECHAT)
If any of reason you forget your password by chance, to recover your password just click on "Forgot Password" and fill your already registered valid email address. After submitting your email, you will be receive an Email which sent by automatic system to you with an option to reset your password.
Yes please Absolutely! Our Postage to us service is designed to be 100% free for you, whether you send your items to our nearest Point or request them to be returned after declining our offer. You don't need to even paying return postage.
Sending your box of items to us is free, as easy 123 and safe. We pay for sending items and you don't need to pay for parcel you send plus you can track your parcel too. There are two ways you can send your box to us: FIRST OPTION: Using your pre-paid postage labels When you order your free selling guide, we include a pre-paid postage label and sender details sticker. After packing your box, please stick the postage label and the sender details sticker to the outside, and then take your box to any nearest Courier Point ( we provide you the list of couriers ). The Courier will accept the parcel at no cost to you; then, we'll begin appraising your items when your box arrives in our Office. 2nd OPTION: By booking a free home collection at your door step After signing up, you'll receive details on how to book your free Courier home collection. You can also book a collection online too. Note: Please ensure your items box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Courier driver will provide everything needed.